Embedded Network Customers
Embedded network customers are individuals or businesses who receive electricity through a privately managed network rather than directly from the main grid. The operator of the network is called the Embedded Network Operator (ENO) and is responsible for providing the services associated with the on-selling of electricity at a site.

Electricity is on-sold by the ENO to all customers within the Embedded Network. Each customer has their own individual electricity meter, identified by a unique ‘meter number’, that is used to measure consumption periodically. The ENO then applies the electricity rates that have been set for the site to invoice customers.
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Embedded Networks
Contact us today for a consultation and discover how we can support your energy needs.
How Do Embedded Networks Work?
Customer of Network Benefits
As a customer of an Embedded Network, the primary benefit is the reduction in the electricity rates; better than Retail offers in the NEM. Customers can also benefit through:
Not having to navigate, negotiate and compare electricity rates in the NEM,
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We’re here to help. For customer service or corporate inquiries, please call or email us. We look forward to hearing from you.
Customer Service Team
Address
Level 16/167 Macquarie St, Sydney NSW 2000
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Corporate Authorised Representative Number:1300 452 285
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